Inam Shah
Director of Product | Executive Consultant | Entrepreneur
A visionary product development leader with over 14 years of experience in transforming omni-channel strategies and optimizing logistics operations.
MIT Sloan Executive Program - AI and Strategy
CAPM - Certified Associate in Project Management
Certified ScrumMaster (CSM)
Bachelor of Business Administration (BBA)
Connect
Projects in the Spotlight
Explore recent projects and key insights, featured in these prominent publications:

www.saltwire.com

Atlantic Canada’s new cutting-edge shipping solution | SaltWire

In the ever-changing landscape of shipping and logistic solutions, a Halifax-based company has emerged as a pioneer of innovation, reshaping the way ...

“Our commitment to agility and innovative problem-solving transforms obstacles into opportunities. By precisely aligning our technology with clients’ unique requirements, we ensure seamless operations and foster unparalleled customer satisfaction,” states Shah.

Yahoo Finance

Loblaws launches same-day home delivery

You won’t need to stand in line at the Loblaws checkout anymore – Instacart will now do it for you. Staring down competition from Amazon and Walmart, you can now get Loblaws groceries delivered straight to your door. Beginning Dec. 6, Instacart will be providing delivery services for Loblaws, Real Canadian Superstore and T&T stores in Toronto.

Leading global brands such as Walmart and Amazon have expanded grocery delivery services to Canadian consumers. Walmart Canada, for instance, launched deliveries in the Greater Toronto Area in March 2017, leveraging local delivery partners like JoeyCo and Daily Delivery.

CNWGroup

JoeyCo Launches Platform to 'Deliver Anything' in Toronto and Mississauga

/CNW/ - The launch of a groundbreaking app and online-based delivery service, JoeyCo, has hit the streets of Toronto & Mississauga in full force. This online...

JoeyCo recently established a strategic partnership with Walmart Canada to provide convenient next-day grocery delivery services to customers' homes and offices.
Professional Summary
Product Expertise
Drives product lifecycle optimization and elevates user experiences through innovative, proprietary solutions.
Strategic Leadership
Proven leader in guiding cross-functional teams to significantly enhance operational efficiency and drive revenue growth.
Data-Driven Insights
Utilizes advanced technology and data analytics to strategically uplift customer engagement and retention rates.
Business Expansion
Specializes in seamlessly integrating cutting-edge technologies with existing systems, fostering sustainable business expansion through creative solutions.
Key Achievements
1
Startup Growth
Founded JoeyCo in 2012, successfully scaling the startup from inception to $20M in annual sales.
2
Proprietary IP Development
Authored a patent and led the development of proprietary technology, resulting in registered IP assets valued over $10M.
3
Strategic Technology Adoption
Spearheaded the revitalization of legacy systems at SaltWire Network Inc., significantly enhancing operational efficiency and fostering growth.
4
Revenue Diversification
Orchestrated a comprehensive revenue stream diversification strategy at ISPAT Machining, driving a 22% increase in annual sales and successfully acquiring new industry clients.
Recent Experience
Director of Product at SaltWire Network Inc

www.saltwire.com

SaltWire

News by location across Atlantic Canada.

Directed the transformation of SaltWire Network's distribution system into a modern e-commerce delivery service, significantly enhancing efficiency and expanding package delivery capabilities throughout Atlantic Canada.
Led the development and launch of a comprehensive digital web portal for clients, defining the product roadmap, establishing key performance indicators (KPIs), and successfully launching a new business unit dedicated to e-commerce logistics.
Managed and coordinated a diverse cross-functional team of over 50 professionals, encompassing DevOps, commercial, technical, finance, and operations, demonstrating strong leadership in complex environments.

00:31

YouTube

It's easy to spot a member | SaltWire

You know the people we're talking about. You might even be one. They can explain each politician’s platform weeks before the election. They know exactly how economic shifts will affect their business. They know the favourite to take home the statue on Oscar night. They can even predict who’s going first in the draft. You know the people we’re talking about. Those people know what they know because they’re SaltWire members. They understand the context behind the headlines. And it shows. Go ahead. Be the smartest person in the room. It’s easy to spot a member. Join today at https://www.saltwire.com DISCLAIMER The purpose of these channels is to provoke thought and action to make our communities better. We welcome and encourage open discussion on SaltWire social media sites – including but not limited to our blogs, Facebook, Twitter, Instagram, and YouTube pages – and look forward to any comments, stories, and experiences you want to share. While SaltWire makes reasonable efforts to monitor content posted on its social media platforms, we do not moderate all comments and cannot always respond in a timely manner to online requests for information. Any comments that are defamatory, abusive, or hurtful (including foul language or hate speech) may be deleted by the moderators.

01:30

YouTube

Welcome to Door Direct Shipping & Logistics

We’re Atlantic Canada's reliable logistics partner, with daily door-to-door deliveries across Nova Scotia, PEI and Newfoundland.

Co-Founder & CEO | Director of Product at JoeyCo
Spearheaded Walmart's online grocery delivery operations in the Greater Toronto Area (GTA), overseeing critical integrations and scaling the business to achieve $20M in annual sales.
Pioneered the development and launch of the first tamper-proof and secure PIN delivery processes for on-demand and local logistics.
Successfully orchestrated enterprise requirements and contract negotiations to secure key clients, including Walmart, Canadian Tire, and Amazon.
Engineered secure payment card solutions for both fleet and customer utilization.
Negotiated and managed vendor agreements for essential services such as insurance, technical support, POS systems, financial operations including accounts payable, and critical funding initiatives.
Directed the design and successful launch of three mobile applications, leveraging A/B testing and usability testing to significantly increase user engagement.

00:50

YouTube

Introducing JoeyCo - We Deliver, You Relax.

Need Groceries? Forgot your dry cleaning or in desperate need of gas for that BBQ? Let a Joey bring it to you! Suddenly, there are more hours in the day. www.joeyco.com

prezi.com

JoeyCo Tech Prezi

JoeyCo's technology is device and platform agnostic allowing for large scale corporate partnership opportunities. An API allows it to easily integrate into any POS system, shopping app, partner websites, payment system, Delivery orders are sourced from customers or merchants

Core Strengths
Strategy Development
Strategized and implemented product initiatives that boosted customer engagement by 50%.
Leadership
Led diverse cross-functional teams for over 15 years, achieving a 40% improvement in team productivity.
Data-Driven Decision-Making
Leveraged robust data analytics to optimize product features, driving a 25% increase in user acquisition.
Innovative Problem Solver
Consistently delivered creative and effective solutions for complex business challenges.
99
Data Analysis
Proficient in Excel, Tableau, SQL, and BI tools for advanced data organization, financial modeling, and process automation.
88
Scrum Master
Expertise in Scrum methodologies to foster collaboration, embrace agile change, and consistently deliver incremental value.
85
Corporate Strategy
Adept at developing corporate strategies rooted in clarity, adaptability, customer focus, innovation, and data-driven insights.
95
UX/UI Design & Development
Proficient in Adobe Suite (Photoshop), Figma, and AI design tools, optimizing collaborative UX/UI development processes.
90
Procurement & Vendor Management
Skilled in identifying optimal partners, negotiating favorable terms, and maintaining strong relationships to ensure a reliable supply of quality goods and services.
98
Cross-functional Project Management
Expert in fostering collaboration, facilitating communication, and leveraging diverse expertise to drive exceptional project outcomes.
Qualifications
Education
MIT - AI Certification in Business Intelligence
Yorkville University - Bachelor of Business Administration (BBA) with a specialization in Project Management
Scrum Alliance - Certified ScrumMaster (CSM)
Technical Skills
Product Lifecycle Management
UX/UI Design & Development
Data Analysis & Big Data Expertise
Business Skills
Brand Strategy Development
Product Roadmapping & Execution
Technical Sales & Solution Selling
Procurement & Contract Negotiation
Notable Projects
1
2
3
4
1
Multi-Vendor Marketplace Platform
Spearheaded the development of a cross-platform delivery application for a multi-vendor marketplace, integrating comprehensive job instructions, gamification elements, and secure payment functionalities.
2
Online Grocery Delivery Service
Successfully launched JoeyCo's inaugural online grocery and package delivery service, directly contributing to substantial business growth and market expansion.
3
Optimized E-commerce Logistics
Architected an advanced online shipping portal, significantly increasing new business revenue through specialized solutions like customized logistics for electronic hardware supply chains.
4
Custom 3PL Solutions Integration
Integrated various legacy resources into comprehensive Warehouse, Transportation, Order, and Inventory Management Systems (WMS, TMS, OMS, IMS), fostering data-driven decision-making and continuous operational improvement.
Advanced Driver App: Streamlining Task Management, Payments & Gamification
A comprehensive B2C Logistics SaaS and Workforce Management solution with cutting-edge driver management capabilities.
Cross-Platform Mobile Experience
Engineered a robust cross-platform driver application, integrating advanced profile management and automated task systems to ensure seamless delivery operations and enhance regulatory compliance for subcontractors.
Integrated Payment Solutions
Implemented secure payment card integration, empowering drivers to process transactions on-the-go while upholding stringent financial security and compliance standards.
Performance Gamification
Designed and launched gamified performance tracking, significantly boosting delivery efficiency and worker productivity through innovative achievement systems and competitive incentives.
**Key Achievement:** These innovative features collectively led to a significant improvement in delivery performance and worker efficiency, fostering a more engaging and productive experience for drivers.
Shipping Portal & API
B2B Logistics SaaS · Web Portal Development, API Integration, Fulfillment Automation
Web Portal Solutions
Developed an intuitive online shipping portal, providing shipping label creation and real-time tracking capabilities to streamline logistics management.
API Integration
Integrated an ERP-compatible API, ensuring seamless data exchange and enabling custom data collection forms for comprehensive reporting and analytics.
Fulfillment Automation
Engineered intelligent sortation logic and advanced scheduling tools to significantly optimize warehouse operations and streamline logistics execution.
Outcome: Achieved a 12% increase in client acquisition and monthly revenue, while facilitating highly efficient logistics execution and fully API-driven operations.
Internet Hardware – Supply Chain Management Portal
Type: B2B Telecom / Hardware Logistics SaaS · Scope: Streamlining asset recovery, optimizing workflows, and ensuring e-cycling compliance
Custom Portal Development
Developed a comprehensive portal for efficient management of telecom hardware assets, encompassing upgrades, returns, and recovery processes.
Workflow Integration
Successfully integrated the system with existing operational workflows, significantly enhancing efficiency throughout the hardware logistics lifecycle.
E-Cycling Compliance
Implemented robust tracking systems to ensure stringent regulatory compliance for electronic waste management and recycling.
Outcome: Achieved substantial improvements in asset turnaround and overall operational efficiency across hardware logistics, leading to significant waste reduction and enhanced sustainability metrics.
Grocery Delivery to Home
Focus: B2C Marketplace SaaS / Grocery Delivery · Key Initiatives: Platform Integration, Operations Enablement, Team Deployment
Platform Integration
Spearheaded the integration of a comprehensive platform, mobile application, and reporting systems to deliver a seamless grocery ordering experience for consumers.
Operations Enablement
Orchestrated the development of robust delivery infrastructure and operational systems, ensuring highly efficient order fulfillment and exceptional customer satisfaction.
Team Deployment
Directed the strategic deployment of support teams and services across multiple regions, consistently upholding high standards of delivery quality and reliability.
Outcome: Successfully launched one of Canada's leading grocery delivery programs, significantly strengthening Loblaws' market leadership and expanding its reach.
Retail Deliveries – Store to Home
Specializing in B2C Retail SaaS and Last-Mile Logistics, our services encompass seamless Store Integration, efficient Delivery Coordination, and comprehensive Client Enablement.
Store Integration
Integrated retail in-store systems with our delivery platform, establishing seamless, real-time inventory and order management.
Delivery Coordination
Optimized last-mile delivery coordination by streamlining driver operations and enhancing route efficiency.
Client Enablement
Delivered comprehensive platform support, empowering retail teams to efficiently manage and expand their delivery capabilities.
Outcome: Successfully expanded Canadian Tire's operational delivery capabilities, reinforcing their market position.
Online Marketplace Delivery Solutions
Type: B2B2C eCommerce SaaS / Multivendor Platform. Scope: Marketplace Architecture, UX Design, and Delivery Automation.
Marketplace Architecture
Engineered and deployed a comprehensive eCommerce platform, seamlessly connecting restaurants and retailers with customers through an intuitive multivendor system.
UX Design
Crafted user-centric ordering experiences, significantly simplifying the customer journey while integrating robust vendor support functionalities.
Delivery Automation
Implemented advanced logistics automation systems, fostering new job opportunities for delivery drivers and optimizing route efficiency and delivery times.
Outcome: Successfully scaled the startup to achieve over $20M in annual sales, enhancing both the customer ordering experience and vendor support.
Effort Distribution
Preferred Tools
Productboard
A centralized platform for roadmap management, customer feedback aggregation, and strategic prioritization.
Excel
A comprehensive tool for advanced data manipulation, analysis, and visualization.
Airtable
A versatile platform offering flexible database solutions and streamlined project organization.
Aha!
A strategic product management solution for roadmap development, feature prioritization, and comprehensive product strategy.
Jira
A robust platform for agile project management, workflow automation, and comprehensive bug tracking.
Microsoft Teams
An integrated hub for seamless team communication and enhanced collaboration.
Asana
An intuitive platform for efficient project management and detailed task tracking.
Tableau
A powerful analytics platform for interactive data visualization and in-depth business intelligence.
Slack
A real-time communication and collaboration platform for effective team interaction.
Mixpanel
An advanced analytics tool for deep insights into product usage and granular user behavior tracking.
Figma
A collaborative platform for modern UI/UX design and interactive prototyping.
Amplitude
A leading platform for sophisticated product analytics and comprehensive user behavior tracking.
Google Analytics
An essential tool for comprehensive website analytics and performance monitoring.
Power BI
A dynamic platform for interactive data visualization and robust business intelligence reporting.
Photoshop
Industry-standard software for professional photo editing and creative graphic design.
Google Sheets
A cloud-based spreadsheet application for efficient data management and collaboration.
ChatGPT
An advanced AI for natural language generation, comprehension, and intelligent assistance.
Google Workspace
An integrated suite of applications designed to enhance team collaboration and productivity.
Quickbooks
Essential accounting software for efficient financial management and reporting.
SAP Ariba
A comprehensive suite for procurement and optimized supply chain management.
SharePoint
A robust platform for secure document management and collaborative content sharing.
Power Apps
A low-code platform empowering rapid development of custom business applications.
GitHub
A leading platform for version control, collaborative code development, and project hosting.
Microsoft Azure
Extensive cloud computing services for scalable infrastructure and diverse applications.
Prezi
Dynamic presentation software designed for engaging and non-linear storytelling.
Avid Pro Tools
Industry-standard digital audio workstation for professional music production and sound design.
Microsoft Office
A comprehensive suite of essential productivity software for diverse professional tasks.
iMovie
User-friendly video editing software for creative content creation and film production.
YouTube
A premier video hosting platform for sharing, viewing, and discovering content globally.
WordPress
A leading content management system for building versatile websites and blogs.
Five9
A cloud-based contact center platform optimizing customer interactions and service delivery.
Wave Accounting
Comprehensive accounting software for small businesses, covering payroll, invoicing, and financial management.
API Integration
Seamless integration capabilities utilizing robust RESTful APIs for system connectivity.
Shopify
A leading e-commerce platform for creating and managing online stores and sales channels.
Amazon
A global leader in cloud computing, e-commerce solutions, digital streaming, and artificial intelligence.
Salesforce
Pioneering customer relationship management (CRM) software to enhance sales, service, and marketing.
HubSpot
An integrated platform for inbound marketing, sales, and customer service automation.
Facebook Marketing
A powerful platform for targeted social media advertising and comprehensive marketing campaigns.
Google Ads
A premier online advertising platform for reaching global audiences through search and display networks.
Instagram Ads
A visually driven advertising platform leveraging social media for engaging audience outreach.
Get in Touch
Email Address
Location
Toronto, Ontario

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